Privacy Policy

Last Updated: January 15, 2025

Texas Temp Masters (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our HVAC services.

Information We Collect

Personal Information:

  • Name, address, phone number, and email address
  • Service history and equipment information
  • Payment information and billing details
  • Communication preferences and service requests

Automatically Collected Information:

  • Website usage data and analytics
  • Device information and browser type
  • IP address and location data (for service area verification)
  • Cookies and tracking technologies for website functionality

How We Use Your Information

Service Delivery:

  • Scheduling and performing HVAC services at your property
  • Maintaining records of equipment and service history
  • Processing payments and managing billing
  • Communicating about appointments, services, and maintenance reminders

Business Operations:

  • Improving our services and customer experience
  • Marketing communications about relevant services and promotions
  • Complying with legal and regulatory requirements
  • Protecting against fraud and unauthorized activities

Protection of Personal Information

Security Measures: We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data storage and transmission protocols
  • Employee training on data protection and confidentiality
  • Regular security assessments and updates
  • Restricted access to personal information on a need-to-know basis

Data Retention: We retain your personal information only as long as necessary to provide services and comply with legal obligations, typically for the duration of our business relationship plus applicable warranty periods.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in business operations (payment processing, scheduling software)
  • When required by law or legal process
  • To protect the safety and security of our customers and employees
  • With your explicit consent for specific purposes

Your Rights and Choices

Access and Control:

  • Request access to your personal information
  • Update or correct inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent where applicable

Contact Information: To exercise these rights or ask questions about this Privacy Policy, contact us at:

  • Phone: (817) 704-0706
  • Email: ttm.va@yahoo.com
  • Mail: Texas Temp Masters, Central Texas Service Area

Privacy Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered customers
  • Providing notice during service appointments when appropriate

Your continued use of our services after policy changes constitutes acceptance of the updated terms.

For questions about this Privacy Policy or our data practices, please contact Texas Temp Masters at (817) 704-0706.