Samsung Washer Error Codes

Below are the most common Samsung washer error codes . Each code includes what it means, step-by-step DIY fixes, when to call a professional, and repair cost estimates.

Safety Warning

2 high-urgency code(s) should be addressed promptly. If you smell gas, hear unusual sounds, or see sparks, turn off the system and call a professional immediately.

Quick Navigation — 10 Error Codes

Code UE Code DC Code 5E Code 4E Code Sud Code OE Code LE Code dE Code nF Code nD

Samsung Code UE: Unbalanced load detected during spin cycle

Low Urgency
Estimated repair cost: $150 – $350

Common Causes

  • Washing a single heavy item (comforter, bathrobe) without balancing items
  • Overloaded washer — clothes cannot redistribute during spin
  • Washer not level on the floor
  • Worn suspension springs or shock absorbers (older units)

DIY Troubleshooting Steps

  1. Open the washer, redistribute the load evenly, and restart the spin cycle.
  2. Add 1-2 similar-weight items to help balance a single heavy item.
  3. Reduce the load size — the washer performs best at about two-thirds drum capacity.
  4. Check that the washer is level using a bubble level on top. Adjust the leveling feet as needed.

Call a professional when: The code appears repeatedly with small, balanced loads — the suspension springs, shock absorbers, or damper pads may be worn out.

Samsung Code DC: Door error — door or lid lock problem detected

Medium Urgency
Estimated repair cost: $125 – $300

Common Causes

  • Door not fully closed or latched
  • Laundry caught in the door seal preventing a complete close
  • Defective door lock assembly
  • Faulty door switch or wiring

DIY Troubleshooting Steps

  1. Open the door, check for clothes or objects caught in the door seal, and close firmly until you hear a click.
  2. Inspect the door latch and strike for visible damage or debris.
  3. Unplug the washer for 1 minute to reset, then try again.
  4. Clean the door seal and latch area of detergent buildup.

Call a professional when: The door closes and latches securely but the code persists — the door lock assembly or its wiring needs professional replacement.

Samsung Code 5E: Drain error — washer not draining properly

Medium Urgency
Estimated repair cost: $150 – $350

Common Causes

  • Clogged debris filter at the front of the washer
  • Kinked or blocked drain hose
  • Drain pump failure
  • Clogged household drain or standpipe

DIY Troubleshooting Steps

  1. Locate the debris filter behind the small access panel at the bottom front of the washer. Place towels down, slowly open the cap to drain water, then clean out the filter.
  2. Check the drain hose for kinks or blockages.
  3. Verify the standpipe or drain is not clogged by pouring water directly into it.
  4. Run a spin/drain cycle to test.

Call a professional when: The filter and hose are clear but water still will not drain — the drain pump has likely failed.

Samsung Code 4E: Water supply error — washer not filling with water

Medium Urgency
Estimated repair cost: $120 – $275

Common Causes

  • Water supply faucets not fully open
  • Kinked or frozen water supply hoses
  • Clogged inlet screens at the back of the washer
  • Faulty water inlet valve

DIY Troubleshooting Steps

  1. Verify both hot and cold water faucets behind the washer are fully open.
  2. Turn off water supply, disconnect fill hoses, and clean the inlet screens with a toothbrush.
  3. Check hoses for kinks. In winter, ensure lines are not frozen.
  4. Reconnect, turn on water, and test.

Call a professional when: Water supply is good and screens are clean but the washer will not fill — the water inlet valve needs professional replacement.

Samsung Code Sud: Excessive suds detected

Low Urgency
Estimated repair cost: $0 – $150

Common Causes

  • Using non-HE detergent in a high-efficiency washer
  • Using too much detergent
  • Detergent residue buildup inside the drum

DIY Troubleshooting Steps

  1. Let the washer sit — it will pause to allow suds to dissipate and then resume automatically.
  2. Switch to HE detergent and use only the recommended amount.
  3. Run a self-clean or tub-clean cycle with no clothes to remove detergent buildup.
  4. If you have soft water, use less detergent than recommended.

Call a professional when: You are using the correct HE detergent in the right amount but the code keeps recurring — the water level sensor may be faulty.

Samsung Code OE: Water overflow — water level exceeded normal limit

High Urgency
Estimated repair cost: $150 – $300

Common Causes

  • Faulty water inlet valve stuck in the open position
  • Malfunctioning water level pressure sensor
  • Main control board not closing the inlet valve

DIY Troubleshooting Steps

  1. Turn off the water supply faucets behind the washer immediately.
  2. Unplug the washer and check if water continues to enter the tub — if it does, the inlet valve is stuck open.
  3. Run a drain/spin cycle to remove excess water.
  4. Plug back in with water supply open and monitor — if water keeps filling without a cycle running, the inlet valve must be replaced.

Call a professional when: Water enters the tub even when the washer is off or unplugged — the water inlet valve is stuck open and must be professionally replaced immediately to prevent flooding.

Samsung Code LE: Water leak detected — low water level during cycle

High Urgency
Estimated repair cost: $150 – $400

Common Causes

  • Water leaking from the tub, hoses, or pump
  • Faulty water level sensor
  • Damaged door boot seal (front-load models)
  • Loose hose clamp

DIY Troubleshooting Steps

  1. Check around and under the washer for visible water leaks.
  2. Inspect the door boot seal (front-load) for tears or debris preventing a seal.
  3. Unplug the washer and check all hose connections for tightness.
  4. Run a short cycle and watch for leaks.

Call a professional when: You cannot find the leak source, or water is coming from inside the tub or pump — professional disassembly is needed.

Samsung Code dE: Door lock error — door not properly locked

Medium Urgency
Estimated repair cost: $125 – $275

Common Causes

  • Door not fully closed
  • Clothing or debris caught in the door seal
  • Faulty door lock switch
  • Bent or damaged door strike

DIY Troubleshooting Steps

  1. Open the door, clear any items caught in the seal, and close firmly until the lock clicks.
  2. Inspect the door strike and latch for visible damage.
  3. Unplug the washer for 1 minute to reset the door lock circuit.
  4. Clean the door latch area of detergent buildup.

Call a professional when: The door closes and latches fully but the code remains — the door lock assembly or control board needs replacement.

Samsung Code nF: No fill — water not entering the washer

Medium Urgency
Estimated repair cost: $120 – $275

Common Causes

  • Water supply turned off
  • Clogged inlet screens
  • Frozen supply lines
  • Failed water inlet valve

DIY Troubleshooting Steps

  1. Check that both hot and cold water supply valves are fully open.
  2. Disconnect the fill hoses and clean the inlet mesh screens.
  3. In cold weather, check for frozen lines — apply warm towels to thaw.
  4. Verify adequate water pressure by filling a bucket from the supply — it should fill a gallon in under 30 seconds.

Call a professional when: Supply lines are clear and water pressure is adequate but the washer still will not fill — the water inlet valve is faulty.

Samsung Code nD: No drain — washer not draining water

Medium Urgency
Estimated repair cost: $150 – $350

Common Causes

  • Clogged debris filter
  • Kinked or clogged drain hose
  • Drain pump failure
  • Lint buildup in the drain hose

DIY Troubleshooting Steps

  1. Clean the debris filter at the bottom front of the washer.
  2. Check the drain hose for kinks, clogs, or lint buildup.
  3. Ensure the drain hose is not pushed too far into the standpipe (no more than 8 inches).
  4. Run a drain/spin cycle to test.

Call a professional when: All drain paths are clear but water remains — the drain pump needs professional replacement.

Need Samsung Repair in Central Texas?

Texas Temp Masters provides expert appliance repair for Samsung and all major brands in Killeen, Waco, Temple, and surrounding areas. Call (817) 704-0706 for fast, reliable service, or contact us online.

Error code information cross-referenced from manufacturer documentation, HVAC/appliance professional resources, and verified repair databases. Codes can vary by specific model and control board revision. Always verify against your unit's diagnostic label or owner's manual. Repair costs are estimates based on national averages. Last updated February 2026.

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